Rental Terms & Conditions

General Terms & Conditions of Rental

Dois Costas, Lda. (hereinafter referred to as the “Owner” or “COAST”) rents to the person(s) identified in the Rental Agreement (hereinafter referred to as the “Renter”) the bicycle, the paddle board, the surfboard, and/or its accessories therein (hereinafter referred to as the “rental equipment”), in accordance with the terms and conditions specified below and in any attachments thereto that the Owner acknowledges, agrees to and, upon signing, undertakes to observe and respect.

Waiver & Assumption of Risk

The hirer hereby waives and releases all claims of negligence or strict liability arising out of use or misuse of the equipment provided by COAST Supply Co. I fully understand, recognise, and accept that surfing/stand up paddling/cycling can pose inherent risks and dangers such as the possibility of injury to myself or others, damages to equipment, and even death. As a condition for the use of these surfboards/paddle boards/bicycles and accessories hereon know as the “rental equipment”, I will assume all responsibility for any injury or damage of any nature and extent. I agree to use my best judgement in undertaking any of these activities.

Security Deposit

Credit card details and a photo copy of the hirer’s licence, national identity card or passport are required as security and will be returned at the completion of the hire. If the customer prefers not to leave his/her credit card details, COAST Supply Co. will accept a cash deposit of €200 per surfboard, paddle board, and/or bicycle.

Breakages & Damages

The hirer shall be responsible for any loss or damage to the equipment and/or related accessories for any reason whatsoever. In the event of equipment malfunction, or failure, becoming apparent during the period of hire, we ask that you return the equipment immediately or notify COAST Supply Co of the malfunction or failure. I acknowledge that no repairs of any kind are to be made to the surfboards/paddle boards/bicycles or accessories without the prior consent of COAST Supply Co. In no event shall COAST Supply Co. be responsible for any expenditure, inconvenience or loss incurred by me.

List of charges:

  • Dents, gauges, scrapes €10 each.
  • Rips/holes €50 each.
  • Loss, non-return of surfboards/paddle boards/bicycles and/or equipment will be charged at full retail cost.
  • Damage, breakages, loss to any ancillary equipment will be charged at full retail cost.

Return of Goods

The deposit will be refunded in full once all equipment is returned to COAST Supply Co. on or before the due date, in good order and condition. The hirer agrees to pay any damages suffered to any equipment. Fees applicable for the late return of rental boards and equipment are subject to the daily rate plus 20%. There are no refunds on early returns.

Cancellation Policy

We understand you may need to change your rental, possibly at short notice and we may need to change our rental due to safety reasons or comfort. COAST Supply Co. reserves the right to cancel your booking prior to departure due to adverse weather conditions or forecasts. On this event you will be notified as soon as possible and given the option of transferring to another date or receiving a full refund.

No refund will be given for cancellations with less than 24 hours notice or if clients miss the agreed pick up time due to late arrival. Please tell us if it becomes necessary to cancel your booking.

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